Shipping policy

Shipping Policy

At Pink Petal, we are committed to delivering your orders quickly and efficiently while ensuring a seamless shopping experience.

Order Processing

Orders are processed from Monday to Saturday. Once your order has been confirmed, it is typically dispatched within 1–2 business days.

Please note that we do not process or ship orders on Sundays or public holidays. Orders placed during weekends or holidays will be processed on the following business day.

Estimated Delivery Time

Most orders are delivered within 5–8 business days from the date of purchase, depending on your location and courier availability.

While we strive to deliver every order within the estimated timeframe, delivery schedules may occasionally vary due to factors beyond our control.

Order Tracking

As soon as your order is dispatched, you will receive a confirmation via email or SMS containing your tracking details.

You can use the provided tracking information to monitor the progress and status of your shipment in real time.

Important Information

The delivery timelines mentioned above are estimated and begin once the order has been shipped.

Delivery delays may occasionally occur due to circumstances such as:

  • Incorrect or incomplete shipping information provided at checkout

  • Weather conditions or natural disruptions

  • Regional courier delays

  • High seasonal demand or public holidays

  • Other unforeseen operational circumstances

We appreciate your patience and understanding in such situations.

Need Assistance?

If you have any questions regarding your order, shipping status, or delivery, our customer support team will be happy to assist you.

Email: Pinkpetal01@outlook.com

Thank you for shopping with Pink Petal. We truly value your trust and look forward to serving you.